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Park E Bike
  • Welcome
    • Why Park E Bike
    • FAQ
    • News
    • Bicycle Workshop
    • Test Ride
    • Travel Agents
    • Contacts
  • Locations
    • Sintra >
      • Sintra Tours >
        • Private E-Bike Tours >
          • Sintra Wine Route
          • Sunset Chase
        • Sightseeing Routes >
          • King of the Hill
          • Sintra Parks Epic
          • Atlantic Adventure
    • Cascais
    • Pisao
    • Aldeia da Praia
  • Rentals
    • About Our E-Bikes
    • SmartGuides
    • Terms & Conditions >
      • Price List
  • Reviews
  • Book Now

Terms & Conditions

Wherever used herein, the term “equipment” shall include any equipment rented from Park-e-Bike.  Park-e-Bike, its agents, servants, and employees shall not be responsible for personal injuries or property damage, loss or delay incurred by any person arising out of the act of negligence of any direct or supplemental carrier or other person rendering any of the services or products being offered in these rentals; nor shall Park-e-Bike be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of Park-e-Bike, or of any agent or supplier, or due to force majeure.

Renters follow any suggested itinerary at their own risk and agree not to hold Park-e-Bike or Cycling Through the Centuries, lda. responsible for injury or death resulting from accidents. Use of helmets is mandatory whenever mounted on a bicycle.  Helmets are provided at no extra cost.

The bicycles provided for use are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the attention of a company representative. Instruction in the use of bicycles may not be provided and participants affirm that they are familiar with the use of a multi-speed electric bicycle. The E-bikes must not be ridden off paved roads or we may charge you a €15 cleaning surcharge.

Customer agrees he / she will return the equipment in the same good condition as when received, ordinary wear and tear accepted. Your booking includes insurance against stolen or damaged equipment, which reduces the replacement cost by half, as per our Price List.

Customer shall assume liability for any and all damage or loss to personal property, accident / injury to themselves and other persons related to said rental equipment. Customer allows Park-e-Bike to make and retain a copy of the  driver’s license / photo ID of one member of the party.


Should you need to cancel your Rental or Guided Tour for any reason - including bad weather, you must contact us by phone or email, respecting the following schedules:
  1. E-bike Rentals & Self Guided Tours can be cancelled up till 9:00 AM on the day of your rental for a full refund.
  2. Guided Tours can be cancelled with a full refund until 19:00 PM the day before your scheduled tour.
  3. Cancellation of Rentals & Self Guided tours received after 9:00 AM and up to the scheduled hour of departure the day of the booking will receive a 50% refund. Cancellations or no-shows after the scheduled departure hour (including a 30 minute grace period) will receive no refund.
  4. Cancellation of Guided Tours received after 19:00 the day before the tour start, will receive a refund of 50%, but no refund will be made on cancellations of Guided Tours received after 9:00 on the scheduled tour day.

​All equipment must be returned directly to Park-e-Bike or wherever agreed. We allow a 30 minute late return grace period from your established return time.  Delays beyond the grace period will be charged at €10 per hour.
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Rua José Bento Costa, 5B
2710 - 428 Portela
​Sintra
Portugal
 +351 925 699 839

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Terms & Conditions | Privacy Policy | Travel Agents | Press Kit | Work with Us © Park E Bike 2020

Cycling Centuries, lda. RNAAT nº58/2006
  • Welcome
    • Why Park E Bike
    • FAQ
    • News
    • Bicycle Workshop
    • Test Ride
    • Travel Agents
    • Contacts
  • Locations
    • Sintra >
      • Sintra Tours >
        • Private E-Bike Tours >
          • Sintra Wine Route
          • Sunset Chase
        • Sightseeing Routes >
          • King of the Hill
          • Sintra Parks Epic
          • Atlantic Adventure
    • Cascais
    • Pisao
    • Aldeia da Praia
  • Rentals
    • About Our E-Bikes
    • SmartGuides
    • Terms & Conditions >
      • Price List
  • Reviews
  • Book Now